Privacy built around collecting less.

United States privacy rights

Depending on where you live, state law may provide rights to access, correct, delete, or receive a copy of personal information and to appeal certain decisions. CoShow does not sell personal information or share it for cross-context behavioral advertising. Submit requests to privacy@coshowapp.com. We will not discriminate against you for exercising an applicable privacy right.

Information we collect

Agent accounts. We collect an email address, display name, authentication information, account role, plan and subscription status, and limited activity needed to operate and secure CoShow. Brokerage, service area, showing volume, and beta feedback are optional. Reviewed beta requests are deleted after 90 days.

Workspaces. We store property details, showing schedules, routes, preferences, collaborators, and notes that agents or buyers choose to add. Buyers can use an agent’s shared link without creating an account, and CoShow does not require their name, email address, or phone number.

Photos and imports. Listing screenshots may be processed to extract visible property details. Property-card and note photos are stored only when uploaded. The on-device privacy editor helps users blur sensitive areas before a note photo is uploaded. Automated checks can miss information, so users must review every image and confirm photography is permitted. Browser voice typing stores the resulting text, not an audio recording.

Support and usage. We collect support messages, optional screenshots, security and diagnostic records, and product-usage events such as which feature was used and the related account or workspace. Product analytics do not intentionally include buyer note content.

How we use information

We use information to provide and secure accounts and workspaces; enable collaboration, scheduling, routes, imports, photos, billing, and support; send service communications; prevent abuse; troubleshoot; understand feature adoption; meet legal obligations; and improve CoShow. We do not sell personal information or use workspace content for third-party advertising.

Buyer Privacy Mode and retention

Buyer Privacy Mode is recommended and enabled by default for new workspaces. It uses generic labels, blocks common direct identifiers from free-text notes, and gives shared links a 30-day expiration by default. Screening cannot detect every identifier. Users should not add financial records, government identifiers, medical information, or other unnecessary sensitive information.

When a Privacy Mode workspace is archived, its data is scheduled for deletion after 90 days unless restored. Restricted encrypted backups rotate on a 90-day schedule. Other records are retained only while reasonably needed to provide the service, meet legal or accounting duties, resolve disputes, or protect CoShow and its users.

Sharing and service providers

Anyone with an active workspace link and any required access code can access that workspace according to its permissions. Agents can change permissions, expiration, or the link. Team members and invited collaborators receive role-based access.

Providers for hosting and storage, authentication, email, maps and routing, listing imports, payments, security, and support receive only information reasonably needed for their services. Stripe processes card information; CoShow does not store full card numbers. We may disclose information when required by law, to protect rights or safety, during a protected business transaction, or with the user’s direction or consent.

Security and account controls

CoShow uses HTTPS encryption, access controls, rate limiting, restricted support access, backups, and hosting security controls. No online service can guarantee absolute security. Agents can edit or delete homes, archive or delete workspaces, replace shared links, and delete their account and associated data through Account settings.

Children

CoShow is a professional real-estate tool and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy as CoShow changes. Material changes will be posted here and, when appropriate, communicated through the service. Send privacy questions or requests to privacy@coshowapp.com. We may verify identity before completing a request.